Privacy Policy
At John Blackburn Behaviour and Training, we are committed to maintaining the trust and confidence of our clients. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with UK data protection laws.
Personal Information We Collect
- Personal identifiers such as your name, address, phone number, and email.
- Information about your dog, including age, breed, and behavioural history.
- Payment information related to services booked.
- CCTV or photographic footage if used during training assessments (with consent).
How We Use Your Information
The data collected is used solely to provide professional training and behavioural services, manage your bookings, and communicate essential updates. We do not share your personal data with third parties for marketing purposes.
Professional Disclaimer
Training Outcomes
- The success of any behavioural training programme is heavily dependent on the owner’s commitment and consistency in applying recommended techniques.
- While professional guidance is provided with the highest standard of care, specific behavioural results cannot be guaranteed as every dog is an individual.
Health and Liability
Owners are responsible for disclosing any pre-existing medical conditions or physical limitations their dog may have. John Blackburn Behaviour and Training accepts no liability for injuries or damages resulting from the non-disclosure of health issues or the failure to follow safety instructions provided during sessions.
Safeguarding & Risk Statement
Commitment to Safety
- We prioritise the emotional and physical wellbeing of both the dog and the owner.
- All training environments are risk-assessed to ensure they are safe and conducive to learning.
- We maintain a zero-tolerance policy for punitive training methods that may compromise the dog’s welfare.
Risk Management
Activities involving reactive or aggressive dogs require strict adherence to safety protocols, including the use of muzzles or long-lines where necessary. By engaging our services, you agree to comply with all safety measures advised by the instructor to minimise risk to yourself, the dog, and the public.